Cetaphil Gentle Skin Cleanser Face Wash 236ml
Cetaphil Gentle Skin Cleanser is a mild, non-foaming facial cleanser formulated for sensitive skin, helping to remove dirt and makeup without stripping moisture.
Market PriceComparison
We found the best prices across all major retailers for you
Delivery: Standard
Delivery: 15 Min
Delivery: 2-4 Days
* Delivery estimates shown are for metro cities. Actual delivery time may vary based on your location.
AI analyzes key factors to reveal the product's true performance score.
Deep dive into user sentiment and common feedback patterns
What Buyers Love
Gentle on skin
Multiple reviews confirm the product is very nice and gentle for the skin, aligning with its intended purpose for sensitive skin types.
Trusted brand reputation
Cetaphil is a well-established brand in skincare, and the product has a high rating of 4.3 from nearly 20,000 reviews, indicating general reliability.
Competitive pricing
At ₹640 on Flipkart, the price is lower than other listed stores and offers a 20% discount from the MRP, providing reasonable value for a 236ml cleanser.
High popularity
With over 19,000 reviews, the product demonstrates significant market presence and consumer interest, suggesting it is a widely chosen option.
Effective cleansing
The product is designed to effectively remove dirt and impurities while maintaining skin's natural moisture barrier, as indicated by its formulation.
What Could Be Better
Packaging and leakage issues
Several reviews from PharmEasy report that the product was opened, leaking, or damaged upon delivery, indicating poor packaging and quality control.
Risk of used products
One review explicitly states a used product was sent, raising serious concerns about fulfillment practices and product integrity from certain sellers.
Inconsistent sealing
A review mentions the product was not properly sealed, which compromises hygiene and product quality, potentially leading to contamination.
Higher price on some platforms
PharmEasy lists the product at ₹813, which is significantly higher than Flipkart's price, making it less value-for-money for consumers who don't compare.
Mixed delivery experience
While the product itself is good, the delivery experience from at least one major pharmacy platform is unreliable, affecting overall user satisfaction.
The AI Verdict
Cetaphil Gentle Skin Cleanser is a reliable product for sensitive skin, but buyers should be cautious about the seller. It is recommended to purchase from Flipkart for the best price and to check the product's seal upon delivery. If buying from PharmEasy, be prepared for potential packaging issues and consider requesting a replacement if the product arrives damaged.
Sentiment Breakdown
Sentiment is generated from buyer-review snippets Tapju could read, while the review total includes available review counts from verified ecommerce stores. 6 review snippets were used for qualitative analysis.
Most Discussed Feature
Gentleness
Skin-friendly
Packaging
Leaking
Delivery condition
Damaged
Sealing
Unsealed
Hidden Buyer Patterns Discovered
"Out of 6 reviews, 4 (67%) report negative delivery experiences such as leaking, damage, or used products, while only 2 (33%) are positive about the product's effectiveness. This suggests that while the product quality is acceptable, the fulfillment process is a major pain point, potentially leading to a high return rate and customer dissatisfaction."
AI Intelligence Engine
Pattern Recognition Active
What surprised our AI?
Despite a high overall rating of 4.3 from thousands of reviews, the recent buyer feedback from PharmEasy is overwhelmingly negative, indicating a possible disconnect between the product's reputation and the current seller's quality control.
AI Summary
Cetaphil Gentle Skin Cleanser is a well-known, dermatologist-recommended face wash, but the available reviews from PharmEasy highlight significant packaging and delivery issues, including leaking, damaged, and used products. While the product itself is praised for being gentle on the skin, the poor fulfillment experience from at least one major retailer negatively impacts overall satisfaction.
How Helpful Was ThisAI Analysis ?
Your feedback helps us improve our AI recommendations for better shopping insights.